faq
Frequently asked questions
Is there parking in Paristown?
Public parking is available at our closest lot on the corner of Vine Street and Swan Street at 700 Vine Street — or across from the Louisville Urban Government Center at 814 Vine Street.
What size skates are available?
Skate sizes range from a youth 9 to a men's 14. Strap on skates are available for children under 40 lbs.
Are skate trainers available?
Skate trainers are free to use and available for children first-come, first-served.
How long is each skate session?
General admission tickets guarantee admission for up to 60-minutes from the time on your online ticket or box office purchase.
What if I am going to be late?
Plan to arrive in Paristown 5-10 minutes early. Tickets are non-refundable and all sales are final. Your ticket guarantees 60 minutes of admission or approximately 50 minutes on the ice from the start time on your ticket. Late arrivals may enter the ice but not extend the original time of their reservation.
How do I get on the ice?
Purchase tickets online to guarantee your spot on the ice on the date and time you select. $15 general admission ice skating tickets include 60-minutes of admission (50-minutes guaranteed on the ice) and complimentary skate rental. Buy tickets online to gurantee your spot on the ice on the date and time you select. Season tickets are available for $100 with your own skates or $125 including skate rental.
Are walkup sales available?
If capacity for a given rental period has not been reached, walkup sales will be available. Both cash and card will be accepted at the Skate Shack for day-of ticket purchases.
What if there is a weather closure?
In the event of a rink closure, ticket holders will be notified via email and given the opportunity to reschedule their rink reservation for a future date and time, pending availability.